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Manufacturer-independent printing and copying solutions, Managed Print Services and document management for companies in the DACH region.

Digital-Direkt Logo

Digital-Direkt GmbH

Barbing-Unterheising (Von-Miller-Straße 2) · Germany, Austria, Switzerland (service)New on Amplifa

2012Customer support in DACH since 2012
GmbH, HRB 11164 (Regensburg Local Court)Legal form / register
DE, AT, CHArea of operation
< 24 hService response time (SLA)
12–72 monthsLeasing terms

About Digital-Direkt

Digital-Direkt GmbH, based in Barbing-Unterheising near Regensburg, is a manufacturer-independent specialist for printing and copying solutions in Germany, Austria and Switzerland. The company advises on and implements multifunction devices (MFP), high-performance laser printers and production printers for offices and production environments, objectively comparing devices from Canon, Ricoh, Xerox, HP, Konica Minolta, Kyocera and Brother according to requirements and budget. The service portfolio includes printer leasing with terms of 12 to 72 months, Managed Print Services at a fixed monthly flat rate, document management with scan-to-email, scan-to-cloud, OCR and GoBD-compliant archiving, as well as inserting and franking concepts. In addition, Digital-Direkt offers maintenance with remote servicing via TeamViewer and on-site service, network integration, cost center management, toner recycling and disposal of old devices. Customers include organizations from the public sector, such as the Bavarian Red Cross and election authorities; since 2012 the company has served more than 25 customers in the DACH region.

Site
Barbing-Unterheising
Processes
Printing & copying solutions (consulting and implementation of printing and copying systems,, Printer leasing (leasing contracts 12–72 months, 100 % third-party financing), Managed Print Services (devices, maintenance, consumables and support at a fixed monthly flat rate), Document management & scan workflows (scan-to-email, scan-to-cloud, OCR, GoBD-compliant archiving), Service & maintenance (maintenance contracts, remote servicing via TeamViewer, on-site service,, Inserting & franking concepts (inserting machines, franking systems, automated, Finishers for printers (sorting, stapling, punching, economical from 5,000 pages/month), Duplex scanning (double-sided scanning in a single pass, up to 50 % faster)
Materials
Paper (consumables for printing solutions), Multifunction devices (MFP), High-performance laser printers, Production printers, Duplex scanners, Inserting & franking systems
Certificates
SLA response time < 24 h
Industries
Offices/law firms, Authorities/election authorities, Public sector, Financial sector, Manufacturing
  1. 01

    Free on-site needs analysis

  2. 02

    Manufacturer comparison & recommendation

  3. 03

    Quotation with leasing or purchase option

  4. 04

    Delivery & installation (approx. 10 days)

  5. 05

    Employee training

  6. 06

    Ongoing support: remote servicing, on-site service, consumables

  7. 07

    Toner recycling & disposal of old devices

Devices & Technologies

MFP

Multifunction devices (MFP)

Devices for printing, copying, scanning and faxing for offices and production.

LASER

High-performance laser printers

For large print volumes in color and black-and-white systems of all performance classes.

PROD

Production printers

For large formats and special materials in complex printing environments.

SCAN

Duplex scanners

Double-sided scanning in a single pass, up to 50 % faster.

KUVERT

Inserting & franking systems

Mail processing with automated outgoing mail control.

Locations

Barbing-Unterheising

DE

Headquarters with own device warehouse

  • Device warehouse
  • Multifunction devices (MFP)
  • High-performance laser printers
  • Production printers for large formats
  • Inserting machines
  • Franking systems
  • Duplex scanners

Industries

Offices/law firmsAuthorities/election authoritiesPublic sectorFinancial sectorManufacturing

Processes & technical limits

ProcessesToleranceMax. partWeightLot sizeMaterials
Printing & copying solutions (consulting and implementation of printing and copying systems,Engineering–––––
Printer leasing (leasing contracts 12–72 months, 100 % third-party financing)Engineering–––12 months term – 72 months term–
Managed Print Services (devices, maintenance, consumables and support at a fixed monthly flat rate)Assembly–––––
Document management & scan workflows (scan-to-email, scan-to-cloud, OCR, GoBD-compliant archiving)Engineering–––––
Service & maintenance (maintenance contracts, remote servicing via TeamViewer, on-site service,Assembly–––––
Inserting & franking concepts (inserting machines, franking systems, automatedAssembly––––Paper
Finishers for printers (sorting, stapling, punching, economical from 5,000 pages/month)Assembly–––5,000 pages/monthPaper
Duplex scanning (double-sided scanning in a single pass, up to 50 % faster)Testing––––Paper
Delivery & installation of printing devices (delivery time approx. 10 days after contract return)Assembly–––––

7 Anlagen & Maschinen

MachineManufacturer / modelQuantityWorking areaYear builtSite
Multifunction devices (MFP) for printing, copying, scanning and faxing––––Barbing near Regensburg (device warehouse) / DE-AT-CH at the customer
High-performance laser printers––––DE/AT/CH at the customer
Production printers for large formats and special materials––––DE/AT/CH at the customer
Inserting machines–––––
Franking systems–––––
Duplex scanners (double-sided scanning)–––––
Printers/copiers from various manufacturers (Canon, Ricoh, Xerox, HP, Konica Minolta, Kyocera,Canon, Ricoh, Xerox, HP, Konica Minolta, Kyocera, Brother––––

Additional services

Printing & copying solutions (manufacturer-independent consulting)Printer leasing (12–72 months)Managed Print ServicesDocument management & scan workflows (scan-to-email/cloud, OCR, GoBD-compliant archiving)Service & maintenance (remote servicing via TeamViewer, on-site deployment)Inserting & franking conceptsFinisher consultingDuplex scanningToner recyclingDisposal of old devicesNetwork integration & print server setupCost center management

Reference customers

Best ADRESS - die KundenmacherBavarian Red Cross (BRK)Election authorities

Quality & Service

Guaranteed service response time within 24 hours (SLA) through remote servicing via TeamViewer and on-site deployment via the manufacturer network in DE, AT and CH.

EvidenceBarbing-Unterheising
SLA response time < 24 h

History

  1. 2012

    Start of customer support in DACH; more than 25 customers served since then.

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